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First Aid in the business

The company infirmary

This room must be readily accessible (including for outside agents) and known to all employees, while at the same time being situated in a calm environment with little exposure to noise.
This room in which first aid is provided and examinations may be made must have uniform lighting, an agreeable temperature, a healthy atmosphere and permanent ventilation even if the door is closed.

The standard equipment of this room comprises:

  • a sufficiently wide entrance to allow a stretcher to be brought in and out (allow at least 90 cm because a simple stretcher has a width of not less than 58cm);
  • the room must be easy to wash; the floor and wall coverings must be easy to maintain and disinfect;
  • hot and cold water taps;
  • a telephone call point;
  • adequate electricity supply with sufficient sockets close to the desk and examination couch;
  • a desk with two chairs, one for the carer and one for the visitor;
  • a cupboard to store materials, bandage boxes and also, if appropriate, pharmaceuticals or medical instruments;
  • a robust examination bed with a fixed pedestal accompanied by a foot rest and a stool mounted on castors;
  • essential accessories, such as a coat hanger and a waste paper basket. 

The room must be close to the toilets and readily accessible.

Company first aid helpers

The Law of 17 June 1994 on the Safety and Health of Workers at the Workplace requires companies to train a stipulated number of first aid helpers:

  • for a company with an administrative and commercial activity, 5% of the employees must have been given first aid training (compliant with the AAA provisions);
  • for other types of business, this proportion rises to 10% (still according to AAA).

These first aid helpers receive training in all relevant first aid techniques, such as cardio-pulmonary reanimation, vascular compression … and also additional training if their company presents special risks.


In Luxembourg, the A.A.A. imposes a requirement for the organisation of first aid to respond to a potential incident in an enterprise. The binding provisions on this subject no longer apply, but the rule of 5% of persons trained to provide first aid in an administrative and commercial enterprise is still widely accepted.

Some employees must therefore be trained to render first aid.

The Administration of Emergency Services and the Red Cross have the permits needed for the training to be officially recognised.

There are two different course cycles for first aid providers in a company:

  • Familiarisation course in first aid. Basic course: 12 hour cycle dealing with several topics: fainting and the recovery position, rapid training in two emergency evacuation manoeuvres, haemorrhages, fractures, burns, immobilisation techniques for first aid workers, wounds and preparation of some types of dressings, cardio-respiratory failure and resuscitation.
  • Refresher course: 8 hour cycle in which the topics covered by the previous cycle are repeated with the emphasis this time on cardio-respiratory resuscitation and deadline changes.

The ASTF proposes the refresher course. For the familiarisation course, please contact the Protection Civile.

Automatic defibrillators

The Grand Ducal Regulation of 19 November 2008 allows any person to use a Category 1 automatic defibrillator.

The ASTF gives courses for the handling of defibrillators.

The AAA provisions for first aid helpers

The AAA (Accident Insurance Association) has published a guide defining such varied matters as the obligations of employers in respect of first aid, the necessary number of first aid helpers and the qualifications which they must have, together with the composition of the first aid kit, the existence of healthcare premises or indispensable signage in the company.
The guide can be downloaded on this page.