Communication
Provide you with the knowledge and communication skills necessary to enhance your professional interactions.
Communication
Objectives
This immersive and interactive training enables participants to develop an understanding of the impact of communication (styles, personal traits, modes, pitfalls) on workplace well-being and thus encourages them to become promoters of a serene, productive and supportive professional environment.
Training Content
Understand the basics of communication: models, mechanisms and forms (verbal, non-verbal, etc.);
Explore the link between communication and health: how interactions influence individual and collective well-being;
Identify pitfalls: misunderstandings, biases, barriers, etc. and learn how to avoid them
The ingredients for effective communication: active listening, feedback, clear expression, relational posture.
Teaching Methods
- Exposé théorique ;
- Partage d’expériences ;
- Jeux de rôles et mises en situation.
Target Audience
All employees of ASTF member companies.
Can be deepened for Managers through case studies.
Participant Limit
None.
Duration
2 hours (or 3 hours with Q&A).
Languages Offered
French, English, German.
Prerequisites
None.
Required Material
None.